HugSpeak
Voice AI That Listens
Low-latency ASR/TTS stack with robust telephony orchestration, multimodal dialogue, and integrated compliance. Real-time voice for critical operations.
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The Problem
- -Unacceptable latency that breaks conversations
- -Poor transcription quality in Portuguese
- -Fragile and unstable telephony integration
- -No built-in governance or compliance
Our Solution
- +ASR/TTS optimized for <300ms E2E
- +Models fine-tuned for PT-BR
- +Robust telephony orchestration (SIP/PSTN)
- +Native LGPD compliance
SPEAK
Architecture
Core Capabilities
Complete voice stack for critical operations, from ASR to compliance
Low-Latency ASR/TTS
- Optimized streaming ASR
- Prosody-aware TTS for naturalness
- Turn-taking with latency budget
- Multilingual support
Telephony Orchestration
- Robust SIP/PSTN integration
- Intelligent call routing
- Transfer and conferencing
- Recording & compliance
Dialogue Management
- Multi-turn contextual understanding
- Intent recognition and slot filling
- Intelligent human escalation
- Real-time sentiment analysis
Voice Governance
- Call recording with consent management
- Transcription redaction (PII)
- Automated quality monitoring
- Compliance reports (LGPD/regulatory)
Results
Production Metrics
Real results from enterprise deployments
Use Cases
Ideal For
Modern contact centers
Telecom operators
Healthcare (scheduling, triage)
Banking & financial services
E-commerce with phone support
Utilities and public services